Master in Computing and Security (degree not awarded)
Masters course interrupted in March 2011 to accept an overseas position with IBM as full time employee with a permanent contract.
Bachelor of Science in Computer Science
Three times on the Dean's List of highest achieving students (Twice with Honors). Grade Point Average (GPA): 3.42 out of 4.0 (Graduated "Cum Laude").
Diploma di Maturità (Italian High School / Secondary School Diploma)
Focus on scientific subjects: Mathematics, Physics, Biology, Chemistry, and IT.
Sep 2024 - Date
Design and implementation of ICT solutions for top-tier customers in both the public and private sectors across northwest Italy.
Jan 2023 - Aug 2024
Covering EMEA region for the project management and deployment of Allot Deep Packet Inspection (DPI) solutions for the monitoring, security, shaping/QoS, network policy management and reporting of network traffic.
May 2016 - Dec 2022
Design, organization, and creation of documentation related to projects and activities for what concerns the Eolo, Linkem and Vodafone mobile and fix network. Creation and management of the Network Policies of the Eolo, Linkem and Vodafone mobile and fix network. Installation, maintenance, management, analysis and resolution of faults occurring on Deep Packet Inspection (DPI) Allot based devices, on Linux servers running Allot software, DNS (Infoblox) devices, Anti DDoS (Allot, Arbor and Radware) devices and load balancing (F5) devices. Collaboration with vendors and end customers for the deployment of complex projects. Mentoring and leading a group of four people.
August 2012 - April 2016
Monitoring, analysis and resolution of faults occurring in the mobility network elements. Ensure timely resolution of mobility network related faults and troubles. Troubleshooting issues on Android, iPhone and BlackBerry devices. Create, track, update, close CTS tickets for alarming and outages. Set up, and direct, bridge calls for troubleshooting purposes. Management of a team of six people.
April 2011 - July 2012
Monitoring, Analysis and Resolution of faults occurring during Backups on unix and windows servers. Backup troubleshooting, Backup server management, Storage management, Scratch volumes management, Tivoli Storage Manager, Citrix, Disaster Recovery. Tracking issues via Remedy ticketing system.
February 2010 - March 2010
Development of a piece of software, in Visual Basic for Applications, for the automatic generation of documentation related to machinery troubleshooting.
© 2025 Andrea Carella