2010-2011 King's College London, London, UK
Master in Computing and Security (degree not awarded)
Masters course interrupted in March 2011 to accept an overseas position with IBM as full time employee with a permanent contract.
Master in Computing and Security (degree not awarded)
Masters course interrupted in March 2011 to accept an overseas position with IBM as full time employee with a permanent contract.
Bachelor of Science in Computer Science
Three times on the Dean's List of highest achieving students (Twice with Honors). Grade Point Average (GPA): 3.42 out of 4.0 (Graduated "Cum Laude").
Diploma di Maturità (Italian High School / Secondary School Diploma)
Focus on scientific subjects: Mathematics, Physics, Biology, Chemistry, and IT.
Jan 2023 - Date
Covering EMEA regions for the project management and deployment of Allot Deep Packet Inspection (DPI) solutions for the monitoring, shaping and reporting of network traffic.
May 2016 - Dec 2022
Design, organization, and creation of documentation related to projects and activities for what concerns the Eolo, Linkem and Vodafone mobile and fix network. Creation and management of the Network Policies of the Eolo, Linkem and Vodafone mobile and fix network. Installation, maintenance, management, analysis and resolution of faults occurring on Deep Packet Inspection (DPI), Allot, based devices and on Linux servers running Allot software.
August 2012 - April 2016
Monitoring, analysis and resolution of faults occurring in network elements. Ensure timely resolution of network related faults and troubles. Troubleshooting issues on Android, iPhone and BlackBerry devices. Create, track, update, close CTS tickets for alarming and outages. Set up, and direct, bridge calls and engage external partners for troubleshooting purposes. Management of a small team of five people.
April 2011 - July 2012
Monitoring, Analysis and Resolution of faults occurring during Backups on unix and windows servers. Backup troubleshooting, Backup server management, Storage management, Scratch volumes management, Tivoli Storage Manager, Citrix, Disaster Recovery.
February 2010 - March 2010
Development of a piece of software, in Visual Basic for Applications, for the automatic generation of documentation related to machinery troubleshooting.
© 2023 Andrea Carella